Who’s the New Person at b.i.g?
The key component to any successful business is their people and this summer we had the privilege to add another great team member to our family, Beth Kilpatrick. Beth brings a wealth of business and life experience to our team and as you will learn she also has a real passion for her family and helping others.
As a child I loved pretending I worked in a store selling my toys, serving ice cream to people, or actually having a lemonade stand. Needless to say, I’m not pretending anymore and I can really do what I love, helping people. Over the years I have worked in the customer service field and even owned my own business with my husband while staying home with my children. Then I returned to work part-time as a Para-educator at Manheim Twp School District. Now that my children are older, I am excited to make a career change into the world of insurance and jump back into a full-time customer service career.
As a para-educator, I was fortunate to become educated to work with special needs children for 11 years. During those years of working with children, I learned the importance of being patient and understanding. I believe patience and understanding are critical when working with customers, because I appreciate when others show these same qualities towards me. Simply put I believe in the Golden Rule. I expect a customer service representative to be pleasant, knowledgeable, patient, and understanding under any circumstance and that’s what I want to give to my customers.
My husband, Mark and I have been raising our 5 sons in Manheim Township for the last 20 years. Our oldest son Erik is 27 years old, a second grade school teacher at Pequea Elementary, head basketball coach for the JV Penn Manor basketball team, and a new father to my first granddaughter, a beautiful 7 month old named Finley. Next in line are 21 year old twins, Michael and Travis. Michael is a senior attending Shippensburg University with a dual major in International Management, Supply Chain/ Logistics, and a minor in German. He plans on graduating in December 2012. Travis is a senior attending California University of PA with a major in Sports Management and a minor in Parks and Recreation. He will be graduating in December 2011. Fourth in line is Wesley, who is 18 years old and a Freshman attending Slippery Rock University, with a major in Sports Management and minor in coaching. Last but not least, there is Justin who is 13 years old and in eighth grade attending the Manheim Twp Middle School. Justin loves to play baseball, football, and is a devoted Green Bay Packers fan.
Mark and I love traveling to the Caribbean together. As a family, we love to have cookouts on our deck, go to the boys sporting events, spend time with our new addition to the family (Finley), and play a competitive game of Clue.
I currently passed my Life and Health Insurance examination and now I am working on getting my Property and Casualty license. I am learning so much working at Baron Insurance and I look forward to using my knowledge and education to help customers achieve what they’re looking for in a personal insurance agent. I am very excited to be part of the Baron Insurance Group family!